In my previous post, I mentioned that I had some difficulties over the last few weeks. One of those difficulties was learning that the company which I had enrolled with to do my personal training studies was starting to mess me about in a serious way. So much so that I found that they had given away my place to someone else due to a really bogus clerical error, and then claimed that I should not be upset, that I was only one of thousands through their doors, and that if I wanted to study in their full-time course that I would simply have to wait until the next classes were due to start around the end of April or by early May. I guess it’s fairly safe to say that I have been very upset about this, particularly because I have been like a little kid counting the “sleeps” before Santa comes down the chimney, only in my case I’ve been waiting for 3 months for my course to start.
Added to this has been the stress of having the bank send me a letter warning of the imminent foreclosure of my home loan if I don’t manage to find some serious cash by April 10th, and negotiating with a government department to try and release a portion of my superannuation (aka government regulated retirement savings) to help me to buy me the time I need to gain some new skills, improve my employment prospects, and to hold the bank off for the next 6 months while I get my unemployed shit together. The trouble of course is that I really am limited in how much I might be able to access, and in how far that money will go before I find myself neck deep in arrears again, so delays to my education aren’t just troublesome, but can also become very costly if it ends up losing me my house!
So I’ve been waiting so long to finally start my course, and for those who know me the excitement I feel at being a qualified PT and getting to really help others to make a difference in their lives is something I really can’t put into words, except to say that I really feel as if it is my “calling” if you like to think in those terms, and something that I feel so strongly about that I really can’t see myself every being happy doing anything else.
Yeah, I’m 43 years old and talking about this sort of stuff like a 17 year old kid who thinks his life will be over if he can’t follow the job he has dreamed about since he was 5! Perhaps I should be old enough to know a little better, or perhaps I recognise that while my life wouldn’t technically be “over” as such, I’ve been around a while, had 2 professional and one non-professional careers, and I’d like to think that I’ve learned what it is that will bring me happiness, vocationally speaking.
So to be told to effectively suck it and put up with a lot of unprofessionally poor customer service from an organisation that represents and industry where customer service is really the number one most important aspect of everything it does, well you could say that it left me feeling a little disillusioned, and a lot pissed off at the staff members responsible for giving me the run-around. I had one individual being very rude with me, who I suspect messed up the paperwork in the first place and who could not be bothered following up on a problem. I had another guy not returning any of my calls, and a couple of receptionist types who seemed so clueless that their only thought was that I should speak only to one of these two guys who were giving me so much grief.
So it ended up being a really crappy thing instead of the wonderful opportunity I had been looking forward to, and this before I had even been able to sit in a class and learn a single thing!! So I did what anyone would do when a company treats them like shit. I cancelled my enrolment, I will be pursuing the fees that they charged me which they can’t get out of refunding because it was entirely their fault that they did not manage to supply the service to which they were contracted, and I took my business elsewhere, which turns out to be a real blessing in disguise.
I found a company called Wyn Training, which is based in a gym not too far from where I worked in my last job. Not only were they able to get me into a full time course starting on April 2nd, they were also willing to work out a payment plan that I can afford even though I have almost no income at present – and which I am sure from a business perspective must be an inconvenience to them. Even better, the course itself only takes 9 weeks to complete, doesn’t require a probationary 20 hours post graduation with another personal trainer, it won’t mess up my weekends with my kids, and in as little as 10 weeks from now – if I have studied hard and if I don’t completely screw up my exams – I will be a fully qualified PT, ready to be unleashed on the world to train the lard on and off of the arses of all of my many future
victims happy clients to my merry little heart’s content!!
So all of this stressful stuff that I went through with the other (muddy-named) provider has turned out to be what I really needed. Not only will I get to do a really great course with a reputable training company, I will also be able to complete my course in about a third of the time it would have taken me with that other mob. This means that by mid-year, I have a real shot at being either gainfully employed with a great PT company, or founding one of my own… and possibly even satisfying both options!! And even better, I will be doing something that I am really enthusiastic about, looking forward to doing, and working in a healthy, and active environment.
So to those of you who find yourselves at a crossroads in life, where you think that things are seriously going south and you think that “everyone” is on your case and getting you down, my suggestion to you is to find the strength within you to endure, to persevere, and to look for those little golden moments of opportunity so that you will find yourself emotionally available to take advantage of them when they appear. You can never really guess how things will turn out until they happen, and I truly believe that you can always find that positive silver lining somewhere at the end of those negative clouds that life sees you walking amongst.
Be strong, find your focus, set your goals, take a risk to chase your dreams, and you may just find that if you take advantage of the opportunities that arise, you might just manage to achieve everything you set out to do.
Just between me and you… I really hope that you do! 🙂
- The Positive Impact of Great Customer Service on Your Business (miladybeat.com)
- How I got my start in the Fitness Industry (part deux )… (fitkitty11.wordpress.com)
- The Blessings in Disguise We Don’t Realize We’ve Received (tinybuddha.com)